Who we are
Our website address is: https://lumberpanel.com. Lumberpanel is an international B2B supplier specializing in plywood and industrial materials. For any privacy-related inquiries, please contact us at: info@lumberpanel.com.
What personal data we collect and why we collect it
Contact Forms & Inquiries
When you submit a request for a quote or a general inquiry, we collect the data shown in the contact form, including your name, company name, email address, and product interests. We use this information solely to fulfill your business request and provide customer support.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Analytics & Performance
We use industry-standard tools to monitor website traffic and improve our user experience. These tools collect non-identifying information such as browser type, referring pages, and time spent on the site to help us optimize our B2B services.
Security
To protect our website and business data, we monitor for unauthorized login attempts and malicious activity. This involves the collection of IP addresses and browser information to ensure the integrity of our platform.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we also store the personal information they provide in their user profile. Website administrators can also see and edit that information. Inquiry data from contact forms is typically retained for as long as necessary to fulfill your business request and maintain professional records.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments and form submissions may be checked through an automated spam detection service. As an international B2B entity, your data may be processed on servers located outside of your home country; we ensure all data transfers comply with standard security protocols.